客戶服務
有關香港交易所實施惡劣天氣交易的通知
日期: 2024-09-20
尊敬的客戶:
多謝閣下選用中州國際證券有限公司(下稱「本公司」)服務。
2024年7月15日,香港聯交所、香港結算所分別發出通告,惡劣天氣交易將於2024年9月23日實施。
實施惡劣天氣交易後,於聯交所或透過聯交所進行的證券交易(包括港股及滬深港通旗下的北向及南向交易)及於場外交易的產品的交易 (包括但不限於基金、債券產品)、結算及交收將在惡劣天氣情況下繼續維持交易。
與常規交易日的情況相若,本公司會於惡劣天氣下繼續提供交易相關的服務,包括網上及人工下單,客戶服務熱線,結算及交收等部份服務。惡劣天氣情況下,本公司辦事處暫停開放。
惡劣天氣情況包括香港天文台發出的八號或以上颱風信號或黑色暴雨警告,或香港特區政府發出的「極端情況」公告。
本公司將會竭力為閣下提供交易(包括手機應用程式、網上交易及電話交易)、客戶支援、結算及交收等服務,但部份服務有可能受對手方或服務供應商的安排或其他不確定和不可抗的因素影響,而有所延誤甚至無法提供。此外,我們建議閣下密切監控賬戶狀況,並優先設置相關電子轉帳限額,以便在惡劣天氣下亦可及時安排資金調撥,以減低因結算失敗或未能履行追加保證金通知而可能出現的風險。
詳情請點擊以下連接參閱相關通告:
香港聯交所:
https://www.hkex.com.hk/-/media/HKEX-Market/Services/Circulars-and-Notices/Participant-and-Members-Circulars/SEHK/2024/CT10424C.pdf
香港結算所:
https://www.hkex.com.hk/-/media/HKEX-Market/Services/Circulars-and-Notices/Participant-and-Members-Circulars/HKSCC/2024/ce_HKSCC_030_2024_C.pdf
倘有任何疑問,請致電客戶服務熱線(852) 2500 1313 與本公司查詢。
中州國際證券有限公司
2024年09月20日
Notice on the Implementation of Severe Weather Trading (“SWT”) by HKEX
Dear Valued Client,
Thank you for choosing the services of Central China International Securities Co., Limited (“CCISC”).
On 15 July 2024, SEHK and HKSCC, respectively, issued circulars announcing Severe Weather Trading (“SWT”) will be implemented on 23 September 2024.
Upon the implementation of SWT, trading of securities on or through SEHK, including Northbound and Southbound Trading under Stock Connect, transactions in over-the-counter products (including but not limited to fund and bond products), and clearing and settlement in HKSCC will remain available during SWT.
CCISC will support the trading activities both online and offline, provide customer service hotline and limited clearing and settlement activities during SWT as usual on a regular trading and settlement day. CCISC’s office site will be closed under Severe Weather conditions.
Severe Weather conditions include Typhoon Signal No. 8 or above or the Black Rainstorm Warning issued by the Hong Kong Observatory, or “Extreme Conditions” announcement by the HKSAR Government.
This notice aims at providing an overview of the services maintained by us during SWT. However, some services may be temporarily suspended or postponed due to the arrangement imposed by counterparty or service provider in the event of uncertainty and force majeure. Therefore, CCISC encourages you to closely monitor the status of your account, set up the electronic fund transfer limits in advance for the funding arrangement during SWT and reducing the risk triggered from the settlement failure or failure to meet the margin call notice.
For details, please click below links to retrieve the respective Circulars:
SEHK:
https://www.hkex.com.hk/-/media/HKEX-Market/Services/Circulars-and-Notices/Participant-and-Members-Circulars/SEHK/2024/CT10424E.pdf
HKSCC:
www.hkex.com.hk/-/media/HKEX-Market/Services/Circulars-and-Notices/Participant-and-Members-Circulars/HKSCC/2024/ce_HKSCC_030_2024_E.pdf
Should you have any question, please feel free to contact our customer service hotline at (852) 2500 1313.
Central China International Securities Co., Limited
20 September, 2024